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  1. Motivation
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    • What is motivation?
      1. A driving force that initiates and directs behavior
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    • What influences motivation?
      1. In general motivation is influenced by individual needs, self - or inherent motivation, ability to make choices and environmental opportunities
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    • Abraham Maslow focused on individual needs and said if these needs were met by employers workers would be satisfied
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    • Where on Maslow's Hierarchy are you?
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    • Herzberg said there were two categories of factors that influenced employees' satisfaction on the job - hygiene factors and motivators
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    • What is the relevance of motivation theories to managers?
      1. Motivation and productivity are linked. The more motivated the more productive the more profitable the firm is. It also helps managers to create appropriate reward systems to spur on workers towards goal achievement.
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